Email Templates
The Email Templates section allows you to view and edit the templates used by the platform to send emails.
Each template is associated with a specific language, context, module, and event.
Figure 1. Email Templates list
Email Templates List
The list displays the available templates and the main information associated with each one.
Identifies the template through a reference used by the system.
Indicates the language corresponding to the template.
Indicates the module associated with the template.
Indicates the context in which the template is used.
Indicates the event that uses the template to generate the corresponding email.
Available Actions
Allows you to locate templates within the list.
Allows you to apply filters to the available templates.
Allows you to access the configuration and design of the selected template.
Edit an Email Template
When you select the Edit option, you can access the template configuration.
Figure 2. General information for an Email Template
General Information
Displays the name assigned to the template.
Displays the reference used by the system to identify the template.
Allows you to select the language corresponding to the template.
Allows you to select the context in which the template is used.
Indicates the module associated with the template.
Allows you to select the event related to the template.
Allows you to define the subject used in the generated email.
Available Variables
The Available Variables section allows you to view the variables that can be used within the template content.
These variables are inserted into the email to display dynamic information based on the context in which the message is generated.
Template Design
The Template Design section allows you to visually edit the email content.
Figure 3. Email Template design editor
The editor allows you to organize and modify the elements that make up the email content.
The available components include:
Allows you to add column structures to the design.
Allows you to add buttons to the email content.
Allows you to add dividers between design elements.
Allows you to add text headings.
Allows you to add text blocks.
Allows you to add images to the design.
Allows you to add elements related to social media.
Allows you to add navigation elements to the email.
Allows you to add HTML content within the template.
The content can combine static text with the available variables to generate personalized messages according to the corresponding event.